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I, too, purchased an item through Walmart.com that came through ChopRetail. When I went to Walmart to return the item they told me that even though the item was unopened and I had a Walmart receipt, I had to go back to the seller to return the item.

Went home, pulled up my receipt and clicked on return policy and all I got was a blank page. Same, too, when I clicked on Customer Service, About This Seller, Tax Policy and Returns. When I clicked on Contact This Seller the email address came up as "undefined". Went back to Walmart and they gave me a number to call at Walmart.

They keep saying they will handle it but all I get is a response email from ChopRetail telling me to mail the item back to them at my expense and they will then deduct a "reasonable restocking fee" with no amount given. Right. All of my other Walmart purchases and returns were so easy. My question is this: Why is Walmart doing business with this outfit?

They are responsible for anyone doing business under their banner. I have never had this much trouble returning any order with Walmart or other online sellers such as Barnes and Noble. The product was sold under the Walmart banner and Walmart should be able to handle the return and deal with this bogus outfit themselves.

Buyer beware! Regret I ever placed the order.

Reason of review: Poor customer service.

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